1. In original, factory condition (unaltered, unworn, undamaged, and with tags attached) and in original packaging.
2. Odor-Free (Any odors on the product will render the product ineligible for exchange)
3. Item(s) must be returned within 10 days of receiving your original order.
1. Items not in original condition or have odors.
2. Items were accepted more than 10 days.
3. Custom hair extensions, special offer products and wholesale orders.
Hairextensionbuy only accept Exchange or Return on Eligible Items. Therefore, when you get the item, please check it carefully before using. In this way, if the hair extension is not suitable or you don't like it, you can easily contact us for exchange or return.